Slingbound · Help
Support
Something not working, or a question? Write to hello@wipoai.tech. Tell us your iPhone model and iOS version, and we will get back to you, usually within two working days.
I bought Remove Ads. How do I get it back?
Open Slingbound, go to Settings, then Ads, and tap Restore Purchases. Use the same Apple Account you bought it with. It works on every iPhone signed in to that account.
How do I keep my progress on a new iPhone?
Your progress is saved in your own iCloud. Sign in to iCloud on the new iPhone with the same Apple Account, keep iCloud on for Slingbound, install the game and open it. Stars, scores, coins, items and skills come back on their own; give it a minute on a slow connection.
Leaderboards and achievements do not show up.
They need Game Center. On the iPhone open Settings, then Game Center, and sign in. Then open Slingbound again. Your progress is saved in iCloud either way, so nothing is lost while you are signed out.
How do I change my ad consent or tracking choice?
Where the consent form applies (for example in the EU and the UK), open Slingbound, go to Settings, then Ads, and tap Ad Privacy Choices.
For tracking, open the iPhone’s Settings, then Privacy & Security, then Tracking.
How do I start over?
Settings, then Reset Progress. It clears stars, scores, coins, items and skills on every device that uses your iCloud. Your settings and Remove Ads stay.
More
Read the Privacy Policy and the Terms of Use.